Have an employment issue you're not sure how to handle?
The timely reporting of claims is very important and can be time sensitive.
Have an employment issue you're not sure how to handle?
Call the certified HR Helpline staffed with professionals for practical advice on how to best solve any employment issue.
(800) 980-2988
Every call is free. Your time is unlimited.
Please reference your policy number when calling.
How to notify a breach or incident under AmTrust McDonalds program:
1.Send an email to AmTrustCyberClaims@amtrustgroup.com
2.Please include the following in your notification email:Your insurance policy number, if possible; a short description of the incident; the date the incident occurred (if known); the date your organization discovered the incident; and Contact information for the point person handling the investigation.
Please do not: email AmTrust staff directly to provide the initial notice; or Include any personally identifiable information or protected health information.
OR alternatively call: Toll Free 24 Hour Hotline (877) 207- 1047 for 24 hour notification
When to notify us?
You should notify AmTrust as soon as you suspect that personally identifiable or confidential data for which you are responsible might have been compromised. The sooner you notify us about a potential data breach, the more the AmTrust McDonald’s claims team can do to
help.
What happens after notifying us?
An AmTrust McDonald’s claims team member will respond to the notice generally on the same or next business day and will schedule a phone call to discuss the incident, assist you with any needed breach investigation and response services available under your AmTrust Cyber policy.
We recommend that those within your organization who are involved in investigating the incident participate on this phone call.
The AmTrust McDonald’s claims team will continue to collaborate with you throughout the investigation and response process, to provide guidance and to arrange breach investigation and response services provided by AmTrust’s network of expert service providers.
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